Testimonials
Advance air & Heat
“Our customers and employees are the two most important components of our business. Without either one, there would be no business.” - Karen Lamy DeSousa, Owner & President
How can you tell the difference between a good company and a great company? We think the formula is creating an environment where both the employees and customers not only stay but refer their friends.
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Testimonials

ADVANCE AIR PROVIDES GREAT SERVICE;
TO SAVE THE SERVERS

“Just wanted to write a note to express our sincere thanks for the outstanding service you gave us this summer. Since we are an IT company, we have a server room that is critical to our business. All this equipment requires a certain temperature to run efficiently and smoothly. If our equipment overheats, then 50 other businesses in the area are affected as well. On one of the hottest days this summer, our air conditioning broke in our office building and our server room was exposed to tremendous heat. Despite what I’m sure was a high call volume day, you guys got to us very promptly and handled our service call with optimal professionalism. Your staff is always friendly and has a sense of urgency that is lacking in so many other companies. We truly appreciate your work and want you to know that we would highly recommend your team to anyone. Thanks for saving us that day…and our clients!”
Vice President
ThinkTech Computers

FRANK AND CARL SAVE THE BABY SHARKS!!

“Thanks to the extraordinary efforts of your technician Frank, our chillers are running smoothly once again. As you can imagine, it is of paramount importance that our exhibit temperatures remain constant for the health of the animals in each habitat, and we are confident that, whatever the weather, the living exhibits will now be fine. We hope you will pass along our sincere appreciation to Frank and his assistant Carl for their hard work. We are grateful to Advance Air and Heat for your responsive and professional attention to our call during such a busy time of year.”
Executive Director
New Bedford Ocean Explorium

PUBLIC SCHOOLS GIVE ADVANCE AIR & HEAT AN “A+”

Advance Air & Heat, Inc. has been our contracted Boiler service vendor for many, many years and was also our HVAC vendor for a three-year period. We have found Advance to be an excellent company to deal with. They respond quickly when needed and the quality of work they provide is outstanding. Their technicians are very knowledgeable, courteous to the employees, and considerate in that they always leave their work areas clean. Mr. Lamy has been a pleasure to interact with and has routinely gone “above and beyond” to ensure we are satisfied. It is without hesitation that I highly recommend Advance Air & Heat, Inc.”
Facilities Manager
Somerset Public Schools

THANK YOU MR. SUPERINTENDENT, FOR THE SUPER TESTIMONIAL!

“My responsibilities consist of the maintenance of over seventy (70) City owned buildings. Some of these buildings have newer state of the art HVAC systems but most do not. It has been my experience in this time frame that no matter what problems have arisen pertaining to the HVAC systems no Company has compared to the service that I receive from Advance Air & Heat Co., Inc. Their dedication to service is outstanding. I have called upon numerous other companies for service calls and I seem to always have to wait 2-3 days for service. I can call upon Advance and they will have someone there in 2-3 hours. In my 4 ½ years as Superintendent, I have found no other Company that responds to the many problems that I have endured with the antiquated systems that the City has in some of their facilities. I am confident in recommending Advance Air and Heat Co., Inc. to anyone who has the need for highly qualified personnel to take care of their HVAC needs, whether it be new installation or the maintenance of existing units.”
Superintendent of Facilities
City of New Bedford, MA

ADVANCE AIR & HEAT TECHS HAVE TAKEN COURSES AT THE “MACGYVER SCHOOL OF HVAC!”

“I’ve been working on building projects since the 1960’s in multiple states on the east coast. While I have worked with many successful companies, Advance Air stands out above all of them. Every person I have met from the receptionist, schedulers, both junior and senior level technicians have been extremely professional and have gone out of their way to provide above level of services. As we moved into a new facility for the State they brought an old system that had been abandoned back to life, having to hand document the wiring and controls as there were no prints or layout. They had to use ingenuity to provide for parts that were no longer available to purchase.”
Project Coordinator
Statewide Emergency Telecommunications Board

OUR “MACGYVER TRAINED” TECHS ARE ART LOVERS TOO!

“I was very encouraged by everyone’s determination and creativity regarding finding solutions to the climate control and water issues. The positive outcomes will affect our environment for the safe health and well-being of visitors, staff and our after-school program students, as well as impact the museum’s ability to confidently care for art borrowed from private sources and institutions.”
Executive Director
New Bedford Art Museum

AWW SHUCKS, CLIENTS LIKE YOU HAVE MADE US BETTER ALSO

I have known Ms. Karen Lamy Desousa for four years. She and her company, Advance Air & Heat Co, have been under contract to the Greater Attleboro-Taunton Regional Transit Authority (GATRA) for HVAC services for five years. She has been an essential team player to me as the Director of Facilities for GATRA. Karen's knowledge of heating, ventilation and air conditioning is unparalleled. She came to GATRA to correct deficiencies in our systems caused by previous contractors. Her knowledge, thoroughness, and innovative thinking has made our HVAC systems both sustainable and efficient. She is very responsive when called upon to address any issues within the GATRA system. Karen has mentored me in helping me understand the complexities of our HVAC systems and has made me a better facilities manager as a result.
Director of Facilities
GATRA

ADVANCE
AIR & HEAT COMPANY, INC.

If you depend on HVAC, refrigeration and controls for your business, we’re the contractor for you. 
We make it our business to keep your business running.

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